Returns must be initiated within 14 days of delivery confirmation. The delivery date shown in your USPS tracking is the date that counts — so if you have any concerns, don’t wait.

To be eligible for a return, items must be unopened, unused, and in original condition with the cap securely in place. We reserve the right to decline returns on items that have been opened, used, or damaged after delivery.

Once we receive your return and confirm everything is in order, we’ll issue a full refund — no deductions, no hassle.

Refunds are processed to your original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the refund to appear on your statement.

Starting a return is simple — just email us and we’ll handle everything from there.

1. Email us at [email protected] with your order number and a brief reason for the return.
2. We’ll respond with return instructions and a prepaid return label. Please do not send anything back before hearing from us.
3. Ship the item back in its original condition using the return label we provide.
4. Once we receive and inspect the item, your refund will be processed and you’ll receive a confirmation email.

Received something damaged or not what you ordered? Email us right away. Include your order number and a photo if possible — we’ll take care of it quickly. These situations are handled on a case-by-case basis, and we’ll always work in your favor to get it resolved.