Orders placed before 4:00 PM EST, Monday through Friday are packed and handed off to USPS the same day. Orders placed after 4:00 PM EST are processed the next business day.

This means if you place an order after 4:00 PM on a Friday, it won’t be picked up by USPS until Monday at 4:00 PM. The same applies to orders placed on Saturday or Sunday — they’ll go out with Monday’s pickup.

Once your order ships, you’ll receive an email with your USPS tracking number so you can follow your package every step of the way. You can also check your order status anytime on our Track Your Order page.

Don’t see your tracking email? Check your spam or junk folder — it ends up there more often than you’d think. If you still can’t find it, reach out to us at [email protected] and we’ll get you squared away.

Every order is shipped in plain, unmarked packaging with no identifying labels, logos, or branding on the outside. There’s nothing on the package that indicates its contents or where it came from.

Items are securely cushioned inside to prevent any damage during transit. Your products will arrive in the same condition they left our facility.

We do not ship on federal holidays. Orders placed on or near holidays will be processed the next available business day. USPS delivery times may also be affected during peak holiday periods — plan ahead if timing matters.